Entering the Stadium

Your Request

I want to enter the stadium at the right time via the right entrance without having to wait long.

General Information

SIGNAL IDUNA PARK is divided into north, south, west and east stands according to the cardinal directions. In addition, there are the four corners of south/east, south/west, north/east and north/west. Your ticket will tell you in which area you are sitting.

For guests with normal tickets, the four entrance areas Southeast, Northeast, North Central and Northwest are available. The ticket shows its own entrance area. In addition, you can see from the block which entrance you have to go into the stadium. 

Ticket holders with access to our hospitality areas have additional entrances, as do all people with work cards.

The stadium gates open 2.5 hours before kick-off. We strongly recommend going to the stadium at least 1.5 hours before kick-off to avoid longer waiting situations.

Entrance categories:

• Regular entrance: All guests who have a ticket for the respective area can enter here. In the case of identity checks, a distinction is only made between men and women, who are checked by security personnel of the same sex.
• Women's entrance: some entrance lanes are marked with "women's pictograms". This is intended to make it easier for our female fans to queue up at the trail, at the end of which female stewards stand to carry out the identity check. These entrances can also be used with children. 
• Special entrance: Access is reserved for people of retirement age, pregnant women, children under 14 years of age, people with disabilities + an accompanying person, VIP ticket holders and for working people with a work card. The special entrances are located on north-west, north-east and south-east. 

North entrances on Strobelallee (Google)

South/East entrance between the outdoor pool and the Rote Erde stadium (Google) 

Q&A

When does the stadium open? 

The stadium opens 2.5 hours before kick-off on home match days. At the same time, the toilets and the numerous food stalls will also be open, where you can get a wide range of drinks as well as hot and cold snacks. We recommend that you arrive at the stadium early (at least 1.5 hours before the start of the match). During rush hour, the waiting time at all entrances can be up to 45 minutes. 

Do I have to print out the ticket with me? 

No, since this season you will also have digital access to the stadium. This means that our scanners at the turnstiles can also read the barcode from the smartphone.

Can I take my backpack to the stadium?

Only bags with a maximum size of DIN-A4 format with a depth of no more than 15 centimetres may be taken into SIGNAL IDUNA PARK. 

Can I have valuables stored outside the stadium?

A limited number of backpacks or bags can be stored for the duration of the stadium visit. However, storage spaces are limited, which is why we recommend coming as early as possible. 

The following positions are available:

• Drop-off point home supporters
• "Helmbude" North/West
• Drop-off point away supporters Nord
• Drop-off point away supporters Turnweg

Our drop-off points are open from 2.5 hours before the match until kick-off and then from the 75th minute of the game until 45 minutes after the end of the game.

A donation of €0.50 is requested for the deposit of items. Alternatively, you can lock your backpack in a locker at the station when you arrive by train. In principle, however, we advise you to refrain from taking bags with you altogether.

How big can my valuables be?

Larger suitcases may also be handed in at the drop-off points. However, we reserve the right not to accept (too) large pieces of luggage due to lack of space.

What items am I not allowed to take into the stadium? 

Forbidden: 

• More than 1 lighter
• Large umbrellas (from approx. 30 cm in length) 
• Drinks of all kinds 
• Dishes of all kinds 
• Interchangeable camera lenses 
• Laser pointer 
• Glass perfume bottles
• Plastic perfume bottles etc. > 30 ml 
• Disinfectant gel > 50 ml 
• Hand Cream > 50 ml 
• Deodorant bottles (highly flammable) 
• Roll-on deodorant 
• Selfie stick 
• Large hairbrushes 
• Metal nail arrows with tip 
• Nail scissors/hair scissors 
• Large chewing gum or candy boxes made of plastic or metal 
• Fidget Spinner 
• Infant car seat/child seat (Maxi Cosi or similar)  
• Baby carriage
• Rollators
• Bags larger than A4
• Pyrotechnics

You can find more information about prohibited items in the Stadium Regulations.

Allowed: 

• Lipstick 
• Lip balm 
• Key 
• Ballpoint pens or similar writing utensils 
• Power Bank 
• Make-up utensils 
• Comb 
• Nail arrows made of cardboard/plastic, rounded 
• Chewing gum in paper packaging 
• Perfume bottles made of plastic etc. up to and including 30 ml 
• Disinfectant gel up to and including 50 ml 
• Hand cream up to and including 50 ml 
• Small umbrellas (e.g. tots) 
• E-cigarettes incl. 1 removable battery and 1 liquid 
• Cigarettes/cartons (visual inspection of the contents of packaging/boxes/boxes) 
• Cigars/boxes (visual inspection of the contents of packaging/boxes/boxes)
• Opera and binoculars

Please understand that ultimately the security service on site decides on the takeaway.

Can I enter the stadium with walking aids?

With walking aids (walking sticks, crutches) you are only allowed on the seating stands. These are not allowed in the standing area. Please take a copy of the certificate with you to be on the safe side!

Can I take my walker or stroller with me?

Unfortunately, walkers and prams are not allowed (see Stadium Regulations, § 7 f ). Bulky objects would otherwise block the paths and obstruct escape routes.

Can I take medication into the stadium?

In principle, medication can be taken into the stadium. If necessary, please take the allergy passport or a certificate from the doctor with you.

I am diabetic and need an emergency kit. Can I bring it with me to the stadium?

It is permitted to take the emergency pack with you. We recommend that you bring your diabetic card with you. 

Which blocks can I enter with BVB fan clothing?

If the tickets were purchased from us, access in BVB fan clothing is allowed and even desired. Tickets for the away section are only available through the visiting club. Entry in BVB fan clothing is not allowed there.

Which entrance do I have to use?

Your Print@Home ticket will tell you which entrance you have to use. Thesignage at the stadium will also point you to the correct entrance area.

Who can or must use the women's entrances?

Women's entrances may only be used by female fans and their children.

What does special entrance mean?

The existing special entrances create safe access for the following groups of people: 

• Children under 6 years old (+ 1 parent)
• Expectant mother
• Persons in possession of a disability card (+ 1 accompanying person)
• Hospitality guests
• Pensioner
• Persons with a work card

Once I'm in the stadium, can I get out and back in with my ticket?

As soon as you pass the turnstile, the ticket will be validated. It is therefore not possible to regain access with it. In exceptional cases, however, you can use the "selection columns" in the entrance areas. In this way, re-entry is possible.

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